![]() ![]() I ordered a dress & pocketbook, I waited & waited, finally the pocketbook came. I shop with a lot of catalog companies but never had the problems I've had with them. This is without a doubt the worst company to deal with. ![]() Buyer beware! Read full review of NorthStyle ![]() I've told them to never send another catalog to my home and even if they don't get that right I will never order from Northstyle again. I was hacked shortly after ordering these items and wonder if possibly it could have happened via Northstyle. And now, I wonder about this person having access to my credit card number. I also think the last person I got was someone working from their home who kept putting the phone down on a counter, was NOT wearing a headset. To deal with customer services with Northstyle is the pits. Called customer service who said I should have called instead of sending email to customer service. Send back, contact them with tracking number and they would refund that cost. Called for the return label I never received and they stated they don't give those. Called customer service who said they would send return label and "helped" me order the correct item. Ordered a pair of pants in a particular style, color and size. At the very least, I feel my shipping charges should be refunded and if the company really want to do the right thing, they will give me an additional amount off the purchase price. Rest assured, I will not be ordering from Northstyle again. If not for the fact that my mom really wants the item I ordered, I would have cancelled. I had to pay $11 shipping and now I will have to spend more money to ship the item to the person I ordered it for. Because of the lack of response and poor customer service, that package is arriving at my house long after I've left town for the holidays. ARE YOU KIDDING ME? That did nothing but anger me even more. Just today, 11 business days from my original inquiry, I receive a useless response telling me my package was shipped on the 13th and to allow 10 business days for delivery. After several days with no response, I sent a 2nd request for information (around 12/11 or 12/12) to which I received no response. Received an auto response that someone would get back to me within 48 hours. I followed up via email on 12/4 requesting information on a shipping date because I needed to change the shipping address if the item was not arriving by 12/14. ![]()
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